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Corporate IT Systems Administrator

Overview

Baringa Partners is a fast growing independent business and technology consultancy. We help businesses run more effectively, reach new markets and navigate industry shifts. We use our industry insights, pragmatism and original thought to help each client improve their business. We are based in London, but have offices in Germany, New York and UAE, supporting over 500 consultants working around the globe.

We have a small team of dedicated and talented support individuals, taking on responsibility for systems, services and applications in the delivery of varied IT support functions and maintaining operations that support the business. This ranges from supporting user mobile devices and laptops to servers, networking, telephony and hosted applications.

We are now looking for an individual to join Baringa’s IT support services team, with a particular focus on server administration and infrastructure.

You would be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. You would ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational policies and values, maintaining, monitoring and auditing systems to ensure the same.

You will form part of the IT support services team and as such will be required to assist in any support matters that arise regardless of level/complexity of the request/problem. User support and team co-operation is core to this role along with any other system responsibilities.

You may assist in scope and delivery of projects and will work as part of project and delivery teams.

What will you be doing?
Activities will include:
  • Technical research and development to enable continuing innovation within the infrastructure
  • User support as part of the wider IT support team, on end user issues as well as server issues regardless of level/complexity of the request
  • Daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Management of data storage and system drives
  • Create, change, and delete accounts in maintenance of security and integrity of the applications/services
  • Voice and telephony system maintenance and monitoring
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted business representatives
  • Maintain operational, configuration, or other procedures
  • Upgrade and configure system software and infrastructure applications Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
Skills/Experience Desired:
  • A self-motivated individual who can work on their own initiative
  • A breadth of experience covering areas such as Windows O/S & Servers, 1st - 3rd Line Support, VMware, VOIP, Storage management and hardware, SQL, Networking, Exchange, Active Directory, Event & System administration, etc Experienced Server and infrastructure installation, configuration and management
  • All round understanding of business architecture and infrastructure solutions and integration of systems
  • A team orientated individual, willing to assist in all areas of support and to learn new technologies / processes
  • A positive attitude towards delivering top quality customer service in a challenging environment.
  • A logical and structured approach towards troubleshooting and project work
  • An excellent communicator who can help to develop good IT practices and service excellence within the company
  • A person who will take ownership of issues and follow through to completion
What’s in it for both of us?

What's in it for you?

Well, it’s up to you. Baringa is what you make it.

  • We invest in you, to ensure you remain the best in the business, through formal training, coaching and mentoring
  • You can talk to anyone in the business. There are no barriers and everyone is accessible, from our Analysts to our Partners
  • We know one size doesn’t fit all and go to great lengths to ensure that people are treated as individuals. We aim to provide the level of support that will meet your personal needs
  • We believe we are a great place to work – but it’s not just us that says that. We have won a spot in the top places to work by the Great Place to Work Institute for the last ten years

What’s in it for Baringa?

We are always glad to have another great person on board to:

  • Grow our IT capabilities to better support Baringa’s future needs and growth, and deliver the user focused support which we are known for
  • Have a new colleague who brings their own views and perspective based on their experience to date
  • See another friendly face in the office, and another person to join our fantastic company events!

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